Frequently Asked Questions

Everything you need to know about AgilityFinder, our mobile app, and ClubManager. Can't find what you're looking for? We're here to help!

For Dog Owners & Handlers

Questions about using the AgilityFinder app to find classes and connect with clubs

Is AgilityFinder really free to use?

Yes! AgilityFinder is 100% free for dog owners and handlers. There are no subscription fees, in-app purchases, or hidden costs. We make our revenue from the club management side of our platform, keeping the app completely free for handlers.

How do I find classes near me?

Simply download the app, create your profile, and use our search feature with your location. You can filter by distance, class type, skill level, and more to find the perfect training opportunities nearby.

Can I register multiple dogs?

Absolutely! You can create profiles for multiple dogs in your account and register them for classes individually or simultaneously. Each dog can have their own training history and progress tracking.

What if there are no clubs in my area?

Our network of clubs is constantly growing! If there are no clubs currently in your area, you can recommend AgilityFinder to local clubs you know.

How do I join a club through the app?

When you find a club you're interested in, simply tap "Apply for Membership" on their profile. Your contact information will be shared with the club, and they'll reach out to you directly about their membership process and requirements.

What information do clubs see about me?

When you apply to join a club or enroll in classes, clubs can see your name, contact information, your dog's basic details (breed, age, experience level), and any photos you've uploaded. This helps them provide appropriate training and communicate with you effectively.

Can I track my dog's progress over time?

Yes! The app automatically tracks your class attendance and training history. You can view your dog's progress, see which skills you've worked on, and get insights into your training journey over time.

What devices does the app work on?

AgilityFinder is available for both iOS and Android devices. You can download it from the App Store or Google Play Store. The app is optimized for smartphones and tablets, ensuring a great experience on any device.

For Clubs & Coaches

Questions about ClubManager and how to grow your agility business

I'm an independent coach, not a club. Can I still use ClubManager?

Absolutely! Many of our users are solo instructors who use ClubManager to look more professional and handle growth without adding admin help. Our Cachorro plan is perfect for independent coaches, with all the core features at a budget-friendly price.

How quickly can I get my club set up on ClubManager?

Most clubs are up and running within a week! Our setup wizard guides you through importing your member list, creating your initial class schedule, and configuring your club settings. We also offer free data import assistance to help move your existing information.

Is ClubManager easy to use for non-technical people?

Absolutely! ClubManager was designed for agility people, not tech people. If you can use a smartphone or browse the web, you can use ClubManager. The interface is intuitive with visual calendars and simple forms.

Can I manage classes from my phone at the training field?

Yes! ClubManager works on all your devices - desktop, tablet, and smartphone. The mobile interface is specially designed for use at the training field, with quick access to class rosters, attendance tracking, and student information.

How will ClubManager help me get more students?

Your club gets a public profile in the AgilityFinder app, reaching dog owners in your area looking for training. Users can discover your club, view your classes, and apply for membership directly through the app.

I run multiple clubs. Do I need multiple subscriptions?

Yes, each club requires its own separate subscription. This ensures that each club has its own dedicated space, members list, and class schedule. This keeps everything organized and makes reporting clearer for each location.

What support is available if I need help?

All plans include responsive email support, comprehensive documentation and tutorials.

Can I try ClubManager before committing?

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. This gives you plenty of time to set up your club, import your data, and see how ClubManager can transform your operations.

General Questions

Common questions about AgilityFinder as a platform

Who created AgilityFinder and why?

AgilityFinder was created by Ismael Fernández and Mila Moreno, two experienced agility competitors and trainers from Spain. They built AgilityFinder to solve the problems they experienced firsthand - making it easier to find training, connect with the community, and manage club operations.

In which countries is AgilityFinder available?

AgilityFinder is currently available worldwide, with our strongest presence in Europe. We're continuously expanding to new regions and adding local clubs. If you don't see clubs in your area yet, encourage local facilities to join or contact us about expanding to your region.

Is my personal data safe with AgilityFinder?

Yes! We take data privacy very seriously and comply with GDPR and other international privacy laws. Your personal information is encrypted, securely stored, and only shared with clubs when you explicitly apply to join them. You can review our complete Privacy Policy for details.

What makes AgilityFinder different from other club management systems?

AgilityFinder is the only platform built specifically for dog agility by agility professionals. We understand the unique needs of the sport - like managing multiple dogs per handler, surface types, skill levels, and the community aspect. Plus, we connect clubs with potential students through our user app, helping grow the sport.

Still Have Questions?

Our team is here to help! Whether you're a dog owner looking to get started or a club manager considering ClubManager, we're happy to answer your questions.

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